TERMS & CONDITIONS
SELLER: Refers to Any individual or company who enters into a contract to buy goods and or services from the Seller.
WEBSITE: Arabicart.co.uk undertakes every effort to ensure the details on this website such as images, details, information and pricing is correct at the time of publication, it cannot be held responsible nor is it liable for errors that occur.
All technical descriptions, measurements, images or other data relating to any product in Arabic art website is for general guidance only and may be subject to alteration by the SELLER without prior notice to the BUYER. Website shall be construed as meaning any printed or electronic forms of publication.
TERMS OF PAYMENT: The BUYER shall make payment to arabicart.co.uk for any goods or services through one of more of the following methods: Authorised Credit / Debit Card / PayPal.
PRICES and PRODUCTS: The prices displayed are inclusive of VAT.
In the event of any price being mis-represented at the time of publication the SELLER reserves the right to inform the BUYER and to charge the BUYER the difference between the price laid down in the publication and the proper price of the goods.
Where the BUYER does not wish to purchase the goods at the proper price the BUYER has the right to cancel any order that affect the goods and price at the time.
AVAILABILITY of PRODUCT: Arabicart.co.uk endeavor to ensure products are available at the time of sale, however in the event that the BUYER orders a product which is unavailable at the time of placing an order, the SELLER reserves the right to contact the BUYER to offer a suitable alternative product, make a partial shipment of the remainder of the products or services ordered by the BUYER or the BUYER has the right to cancel the whole order.
DELIVERY: Any order placed is usually dispatched within 48 hours of receiving an order and can take up to 7 working days to be delivered. In extreme circumstances delivery can take up to 2 weeks.
CANCELLATION and RETURNS: If the BUYER is at any time dissatisfied with their purchase for any reason, they can contact arabicart.co.uk for a full refund of the purchase price (not including postage and packing) within a maximum of 28 days after placing the order subject to the following: ·
The SELLER returns the goods in an unused condition and in original packaging · The BUYER is responsible for the return carriage costs.
COMPLAINTS: Arabicart.co.uk endeavor to respond to all complaints within 5 working days. In the event of a complaint arabicart.co.uk will: · Deal with all complaints fairly and without prejudice · Treat all complaints confidentially · Deal with all complaints effectively · Ensure complaints procedures are communicated to the BUYER · Acknowledge complaints within 5 working days · Provide a timescale for resolving the complaint · Keep the BUYER updated on the progress made DATA PROTECTION: When providing the BUYERS details arabicart.co.uk will only use the information in accordance with the Data Protection Act 1998 The information is required for account information and order processing and will not be passed onto or shared with any outside companies.
The BUYER agrees to arabicart.co.uk contacting them via email where it feels from time to time there may be items of interest or for special promotion. The BUYER can ask to be removed from the mailing list at any time after which the Seller agrees not to contact the BUYER in future unless permissions of the BUYER has been agreed. The only information the SELLER requires to process the BUYERS order is as follows:
· The BUYERS full name and address
· The BUYERS phone number
· The BUYERS email address
· The Buyers credit/debit card details .
MAKING A PURCHASE: By making a purchase you have agreed to the above Terms and Conditions.